At Noor e Bano, we deeply value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop our stitched and unstitched collections with us.
📋 Information We Collect
When you interact with Noor e Bano, we may collect:
- Personal Details — Name, phone/WhatsApp number, email address, and complete shipping address.
- Order Information — Product selections, sizes, order history, and payment/COD confirmations.
- Technical Data — IP address, browser type, device information, and cookies.
- Communication — Messages and inquiries sent via WhatsApp, email, or contact forms.
🎯 How We Use Your Information
Your information helps us to:
- ✔️ Process and deliver your stitched & unstitched orders smoothly.
- ✔️ Send order updates, confirmations, and courier tracking details.
- ✔️ Provide dedicated customer support and handle our 7-day return/exchange requests.
- ✔️ Inform you about new collections, seasonal sales & wholesale discounts (only if you subscribe).
- ✔️ Enhance your online shopping experience.
- ✔️ Prevent fraud and ensure safe, secure transactions.
🤝 How We Share Your Information
We never sell or rent your personal information. We only share it with:
- Trusted Courier Partners — TCS, Leopards, PostEx, and Trax (strictly for doorstep delivery).
- Payment Providers — For secure online and digital transaction processing.
- Legal Authorities — Only when required by Pakistani law or official legal procedures.
🔐 Data Security
Your personal information is stored securely using industry-standard SSL encryption and protected servers. While we take every measure to safeguard your data, we recommend keeping your account credentials private.
🍪 Cookies
Our website uses cookies to enhance your browsing experience, remember your cart items and preferences, and improve site speed and performance. You may disable cookies through your browser settings at any time.
⚖️ Your Rights
You have the right to:
- Access, update, or delete your personal records.
- Unsubscribe from marketing messages or promotional updates anytime.
- Request a copy of your stored data.
📞 Contact Us
For any privacy-related queries or concerns, please reach out to us:
- 📧 Email: noorebanoo@gmail.com
- 📱 Phone / WhatsApp: +92 323 8089824
- 📍 Address: Zoya Collection, First Floor, Maria Centre, Cut Piece Gali No. 2, Quetta, Pakistan
Your trust is our greatest treasure. Thank you for choosing Noor e Bano — Crafted with Pride, Worn with Grace. ✨