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Everything you need to know about shopping with Noor e Bano.
🛍️ About Our Products
Q1: What does Noor e Bano sell?
We specialize in premium Ladies Stitched and Unstitched collections — including Lawn, Cotton, and luxury Embroidered designs in a wide variety of colors and styles.
Q2: Are the suits stitched or unstitched?
We offer both:
• Stitched (Ready-to-Wear) collections tailored with precision.
• Unstitched 3-Piece suits (Shirt + Trouser + Dupatta) so you can get them tailored to your own preference.
Q3: What sizes are available?
For our Stitched collection, standard sizes (Small, Medium, Large, and Extra Large) are available with detailed size charts. For our Unstitched collection, ample fabric is provided to fit all sizes and custom tailoring styles.
Q4: Are the actual colors the same as shown in pictures?
We make every effort to display true and accurate colors. However, slight variations may occur due to photography lighting or screen resolutions — these are standard and not considered defects.
💵 Orders & Payments
Q5: How can I place an order?
You can place your order easily through:
🌐 Our Website
📱 WhatsApp: +92 323 8089824
📸 Instagram / Facebook DM
Q6: Do you offer Cash on Delivery (COD)?
Yes! We provide safe and reliable Cash on Delivery (COD) across all cities and towns in Pakistan.
Q7: Do you offer wholesale rates?
Yes, absolutely! Since we have our own manufacturing factory, we offer factory-direct wholesale rates for shopkeepers, resellers, and bulk buyers. Contact us directly on WhatsApp: +92 323 8089824.
🚚 Shipping & Delivery
Q8: Is delivery free?
Yes! We offer 100% FREE delivery nationwide across Pakistan through our trusted courier partners (TCS, Leopards, PostEx, and Trax).
Q9: How long does delivery take?
Orders are processed within 1–2 business days and delivered within 4 to 7 business days after confirmation.
Q10: How can I track my order?
Once your parcel is dispatched, you will receive a Tracking ID via WhatsApp or SMS to monitor your parcel in real-time on the courier's tracking portal.
🔄 Returns & Refunds
Q11: Can I return a product if I don't like it?
Returns are not accepted for change of mind. However, we have a 7-Day Return Policy if your item is damaged, defective, or wrongly delivered.
Q12: Who pays for return shipping?
Return courier charges are paid by the customer unless the mistake was made on our end (such as delivering a damaged or incorrect product).
Q13: How long does the refund take?
Once your returned item is received and inspected at our facility, refunds are processed within 7 to 10 working days via Bank Transfer, JazzCash, or EasyPaisa.
🏭 About Noor e Bano
Q14: Where is Noor e Bano based?
Our retail outlet is located in Quetta (Maria Centre, Cut Piece Gali No. 2), and our central manufacturing factory is in Faisalabad, Pakistan.
Q15: Are your products manufactured in-house?
Yes! We operate our own production and embroidery looms in Faisalabad. This allows us to maintain strict quality standards and offer factory-direct wholesale rates to our customers.
💬 Still Have Questions?
We're always here to assist you!
📱 WhatsApp: +92 323 8089824
📧 Email: noorebanoo@gmail.com
🕒 Working Hours: Saturday – Thursday | 9:00 AM – 9:00 PM (Friday Closed)
Noor e Bano — Crafted with Pride, Worn with Grace. ✨