FAQs

Everything you need to know about shopping with Noor e Bano.

🛍️ About Our Products

We specialize in premium Ladies Stitched and Unstitched collections — including Lawn, Cotton, and luxury Embroidered designs in a wide variety of colors and styles.

We offer both:

  • Stitched (Ready-to-Wear) collections tailored with precision.
  • Unstitched 3-Piece suits (Shirt + Trouser + Dupatta) so you can get them tailored to your own preference.

For our Stitched collection, standard sizes (Small, Medium, Large, and Extra Large) are available with detailed size charts. For our Unstitched collection, ample fabric is provided to fit all sizes and custom tailoring styles.

We make every effort to display true and accurate colors. However, slight variations may occur due to photography lighting or screen resolutions — these are standard and not considered defects.

💵 Orders & Payments

You can place your order easily through:

  • 🌐 Our Website
  • 📱 WhatsApp: +92 323 8089824
  • 📸 Instagram / Facebook DM

Yes! We provide safe and reliable Cash on Delivery (COD) across all cities and towns in Pakistan.

Yes, absolutely! Since we have our own manufacturing factory, we offer factory-direct wholesale rates for shopkeepers, resellers, and bulk buyers. Contact us directly on WhatsApp: +92 323 8089824.

🚚 Shipping & Delivery

Yes! We offer 100% FREE delivery nationwide across Pakistan through our trusted courier partners (TCS, Leopards, PostEx, and Trax).

Orders are processed within 1–2 business days and delivered within 4 to 7 business days after confirmation.

Once your parcel is dispatched, you will receive a Tracking ID via WhatsApp or SMS to monitor your parcel in real-time on the courier's tracking portal.

🔄 Returns & Refunds

Returns are not accepted for change of mind. However, we have a 7-Day Return Policy if your item is damaged, defective, or wrongly delivered.

Return courier charges are paid by the customer unless the mistake was made on our end (such as delivering a damaged or incorrect product).

Once your returned item is received and inspected at our facility, refunds are processed within 7 to 10 working days via Bank Transfer, JazzCash, or EasyPaisa.

🏭 About Noor e Bano

Our retail outlet is located in Quetta (Maria Centre, Cut Piece Gali No. 2), and our central manufacturing factory is in Faisalabad, Pakistan.

Yes! We operate our own production and embroidery looms in Faisalabad. This allows us to maintain strict quality standards and offer factory-direct wholesale rates to our customers.